Privacy Policy

Privacy Policy
We at COSPA South East Asia (Genesis Frontier LLP) recognizes and understands the importance of your privacy. We commit ourselves to protecting the security of your personal information with compliance to the detailed Private Policy as stated below. By using our website, you are accepting the terms and conditions of this Privacy Policy.

Personal Information
Personal information is defined in this Privacy Policy as any information, or any combination of information that can be used to identify an individual. (for example, your name, shipping address, e-mail address or contact number), or any information related to your purchase history.

How do we make use of your personal information
Your personal Information that we collect is only strictly used for the purposes of providing our services, processing orders, and for providing customer support whenever it is needed. The information may also be used to perform statistical analysis in order to improve the quality of our website and services.

Releasing and sharing of your personal information
Your privacy is very important to us. Except for cases where the law demands for information by law enforcement authorities, or attempt to secure relief in cases of customer fraud (for example, credit card "chargebacks"), we will never disclose any personal information you provide us with us to any third parties. However, to make certain aspects of our services possible, third-party companies may work on our behalf to perform certain functions. We share personal information with such third parties only to an extent that allows them to perform their functions for us. In each case, the third party involved is contractually obligated to protect the confidentiality and the security of the personal information we share, and they are also contractually prevented to use personal information we share for any other purpose. Examples of such third parties :

- Credit Card Companies & Payment Portals
- Shipping/Delivery Companies

Protecting your personal information
Your personal information is protected by your password. We implement a number of technological measures against unauthorized access and to prevent computer viruses to ensure there is no loss, corruption, alteration, and theft of personal information from our website. We use a technology called SSL (Secure Socket Layer) to encrypt your personal information when you enter it on our website, and when you place your order. The technology effectively prevents theft and alteration of your personal information when it's transmitted over the Internet.

Your Rights
We acknowledge your rights to disclose, make changes to, discontinue the use of, and delete your own personal information we have collected, and when demanded or requested, we respond without objection, as soon as possible.

If you have any question or suggestion regarding this Privacy Policy, please email us at enquiry 'at' cospasea 'dot' com.

Thank you!